Devices and backup2026-11-06

Export and Backup

What the CSV and ZIP exports each contain, how encryption works, and how an export file differs from cloud backup — including one easy trap: passkeys are not in the export.

Two different things

Export fileCloud backup / sync
ResultA file you keep yourselfData in the cloud, shared across devices
Triggered byYou, manuallyAutomatically
CostFree, unlimitedMembership feature
Good forArchiving, moving to other software, a quick lookEveryday multi-device use

Both live under My → Data management.

Export: which format

ZIP (recommended)CSV
ContainsEverything: passwords, MFA, payment cards, ID documents (with images), secure notes, tags, folders, field templatesLogins only: passwords, MFA, secure notes
EncryptionSupportedNot supported (plain text)
Good forFull backup, changing devicesMoving to other software, a quick look

For a backup, choose ZIP and turn encryption on. CSV is a plain-text table — anyone who can open it sees every password. Use it only when something genuinely requires CSV, and delete it afterwards.

Export screen: format picker, the note that passkeys are excluded, and the encryption toggle
The export screen spells out what the chosen format includes (screenshot shows the Chinese interface)

⚠️ Passkeys are not in the export

Passkeys are excluded from every export format. They are protected by encrypted cloud sync instead, and come back automatically once you sign in on a new device.

So: an export file is not all of your data. If you migrate by file alone, without sync, passkeys do not travel with it.

The encryption password

At least 6 characters. It is separate from your master password and must be remembered on its own — importing asks for it, and without it the file cannot be opened.

Importing it back

My → Data management → Import, choose KeyMe Pass as the source, then pick the file. ZIP, CSV and JSON files from older versions all work.

An encrypted ZIP asks for the password you set at export time.

Moving to a new phone

With membership (sync on)

Sign in to the same account on the new device and let sync finish. Worth running a manual sync on the old device first.

Without membership

  1. Old device: export a ZIP (encrypted is advisable)
  2. Transfer the file
  3. New device: Data management → Import → KeyMe Pass → pick the file

Remember that passkeys do not travel in the file (above).

How often to back up

There is no rule. A reasonable habit: with sync on you do not need frequent manual exports, but one is worth keeping at these moments —

  • Before changing phones
  • Before changing your master password
  • After the first proper tidy-up of your vault

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