Membership Service Agreement
Last Updated: March 19, 2026
1. Scope of Application
This Agreement applies to matters related to your purchase or subscription of membership services through in-app purchases or subscriptions within KeyMe Pass.
If there is any inconsistency with the User Service Agreement or Privacy Policy, this Agreement and the actual purchase page prompts shall prevail.
2. Membership Benefits
Members can enjoy higher storage limits, encrypted backup, document recognition and other value-added features. Specific benefits are subject to what is displayed in the app.
3. Billing
Membership products may include subscription types such as monthly/quarterly/annual, and may also include one-time purchase types (if any). Product prices, cycles and corresponding benefits are subject to what is displayed on the in-app purchase page and app store.
If you purchase or subscribe through the Apple App Store, the actual collector is Apple and the price is subject to the App Store display (may vary due to taxes or exchange rates).
4. Auto-Renewal
If you choose a subscription product and enable auto-renewal, the subscription will automatically renew at the selected cycle unless you turn off auto-renewal at least 24 hours before the end of the current subscription period.
If you subscribe through the Apple App Store: the fee will be deducted from your Apple ID account; the system will charge your Apple ID account within 24 hours before the end of the current subscription period and automatically renew.
5. Cancellation and Changes
You can cancel or change your subscription by clicking "Manage Subscription" in the app to go to your platform's subscription management page.
iOS (Apple App Store) Cancellation Method: Open "Settings" on your iPhone/iPad → tap your Apple ID → "Subscriptions" → select KeyMe Pass → Cancel Subscription. After cancellation, you can still use it until the end of the current subscription period.
The subscription start/cancel/expiration time is subject to the subscription status on the App Store. KeyMe Pass cannot cancel your subscription on your behalf.
6. Refunds and Termination
Refund Note: If you purchase or subscribe through the Apple App Store, payment is handled by Apple and refunds must be applied through Apple's official channels. Whether approved and the refund method are subject to Apple's policies and processing results.
If you cannot enjoy the membership benefits you purchased due to service abnormalities, you can first try "Restore Purchase" (see Section 7), or contact us through the contact information on this page for troubleshooting assistance.
7. User Obligations
Please reasonably evaluate your own needs and carefully check product information before purchasing or subscribing; losses caused by input errors or improper operations shall be borne by you.
8. Effective Date
Membership service takes effect after purchase confirmation (subject to the purchase result returned by the app store/payment channel).
9. Restore Purchases
If you change devices or experience out-of-sync subscription status, you can use the "Restore Purchase" function in the app to restore your purchased membership benefits. The result is subject to the purchase record returned by the app store.
10. Miscellaneous
This Agreement may be updated based on changes in laws and regulations or business adjustments. The updated version will be published on this page and notified within the app.
11. Contact Us
If you have any questions about membership services, please contact us via support@keymepass.com.